1. Our Commitment

At Trunexal, we are dedicated to promoting a safe and enjoyable entertainment environment for all guests. We encourage balanced and mindful participation in our leisure experiences.

Our facilities are designed to provide engaging recreation in a respectful and responsible manner.

2. Age Requirement

Access to certain on-site entertainment areas is restricted to guests aged 21 and above.

Valid identification is required upon entry to ensure compliance with age-related policies.

3. Guest Well-being

We offer a variety of activities to ensure all guests can enjoy their stay in ways that suit their comfort levels.

Our staff is trained to recognize signs of distress and to provide discreet support when needed.

4. Information & Support

Guests are encouraged to seek assistance from our concierge team if they feel overwhelmed or would like to limit their access to specific amenities.

We maintain partnerships with third-party organizations that promote wellness and healthy lifestyle choices.

5. Contact for Assistance

If you would like more information about our Responsible Gaming approach or wish to request additional support, please contact us at [email protected].