Cancellation Policy
1. Reservation Changes
Guests may modify or cancel their reservation up to 48 hours before the scheduled check-in time without penalty.
Changes are subject to availability and must be confirmed by our reservations team.
2. Late Cancellations
Cancellations made less than 48 hours before check-in may incur a one-night stay charge.
No-shows will be charged the full amount of the first night’s accommodation.
3. Early Departures
Guests who choose to leave before their scheduled check-out date may not receive a refund for unused nights.
Exceptions may apply in cases of emergency or with management approval.
4. Group Bookings
For group reservations of five rooms or more, cancellation must be made at least 7 days in advance.
Different terms and conditions may apply for large group or event bookings.
5. Contact for Cancellations
To cancel or adjust your booking, please contact our team at [email protected].
We will confirm your cancellation and provide written acknowledgment by email.